Terms and Conditions
Welcome to [www.natemlambo.com] (the “Website”), operated by Nate Mlambo ("we," "our," "us"). By accessing, purchasing, or using our Website, programs, digital products, memberships, and related services, you agree to these Terms & Conditions. If you do not agree, please do not use our Website.
1. Use of the Website
- You must be at least 18 years old (or the age of majority in your country) to use this Website.
- You agree to use this Website only for lawful purposes and in compliance with all applicable laws.
- Unauthorized use, including hacking, scraping, or distributing malicious code, is strictly prohibited.
2. Products and Services
We provide:
- Digital Goods: Reset programs, eBooks, downloads, memberships, courses.
- Physical Goods: Journals, apparel, and other merchandise (may be drop-shipped via third parties).
- Memberships & Subscriptions: Patreon tiers, coaching, community access, and related services.
3. Pricing and Payment
- All prices are listed in [Insert Currency] unless otherwise stated.
- We reserve the right to change prices at any time.
- Payment is required at the time of purchase through secure third-party processors (Stripe, PayPal, Patreon, etc.).
- You are responsible for providing accurate billing information.
4. Refund & Cancellation Policy
a. Digital Goods
- Due to the instant access nature of digital goods (Reset programs, downloads, PDFs, etc.), all sales are final.
- Refunds are not available once access has been granted, except where required by law (e.g., EU 14-day cooling-off period, unless digital content is accessed immediately with consent).
b. Memberships & Subscriptions
- Patreon memberships and coaching programs are billed via third-party platforms.
- You may cancel anytime through your account settings on the relevant platform.
- Cancellations take effect at the end of the current billing cycle. No partial refunds are provided.
c. Physical Goods
- If you receive damaged, defective, or incorrect items, contact us within 7 days of delivery for a replacement or refund.
- Items must be unused, in original packaging, and returned within 14 days (where applicable).
- We do not accept returns for items purchased through third-party partners unless required by law.
- Shipping costs are non-refundable unless the return is due to our error.
5. Intellectual Property
- All Website content, including text, graphics, videos, logos, and programs, is owned by Nate Mlambo and protected by copyright, trademark, and other intellectual property laws.
- You may not reproduce, distribute, or create derivative works without prior written consent.
6. User-Generated Content
- By submitting testimonials, comments, or content, you grant us a worldwide, royalty-free, perpetual license to use, display, and distribute such content for marketing and community purposes.
- You are solely responsible for any content you post or share.
7. Disclaimers
- All fitness, health, and nutrition content is provided for educational and informational purposes only.
- We are not medical professionals. Always consult with a qualified healthcare provider before starting any new fitness, diet, or wellness program.
- Results may vary. We make no guarantees regarding specific outcomes from using our programs or services.
8. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Website, programs, or products.
- This includes but is not limited to injury, health complications, data loss, unauthorized access, or financial loss.
- Your sole remedy for dissatisfaction is to discontinue use of the Website and services.
9. Indemnification
You agree to indemnify and hold harmless Nate Mlambo, affiliates, employees, and partners from any claims, damages, liabilities, and expenses arising from your use of the Website, services, or violation of these Terms.
10. Third-Party Links & Services
Our Website may link to third-party platforms (Patreon, YouTube, TikTok, Instagram, etc.). We are not responsible for their policies, content, or services. Use at your own risk.
11. Termination
We reserve the right to suspend or terminate access to the Website, programs, or memberships at our discretion if you violate these Terms.
12. Governing Law
These Terms are governed by the laws of Canada/ Manitoba, without regard to conflict of law principles. Disputes will be resolved in the courts of Manitoba, Canada.
13. Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with the “Last Updated” date revised. Continued use constitutes acceptance of changes.
14. Contact Information
If you have questions about these Terms, please contact:
📧 Email: nate@n808fitness.com
🌐 Website: https://natemlambo.com